Job Openings >> Customer Service Representative
Customer Service Representative
Summary
Title:Customer Service Representative
ID:3006990
Location:29 Rockport
City, State / Ciudad, Estado:Elkhart, IN
Description
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities
- Provide customer service and technical support to both our dealer and retail

base via phone, email, written correspondence, and fax
- Provide a variety of supporting roles for the Customer Service department
- Participate in cross-training of tasks within the department
- Process dealer’s parts orders and Warranty Claims
- Answer questions regarding claims via phone/email.
- Record retention and reporting.
- Scanning documents.
- Miscellaneous office duties.
- Learn product line from frame to final.

Qualifications
Attention to detail and accuracy 
- Intermediate computer skills, familiar with Microsoft Office programs
- Prefer a certain familiarity or general knowledge of RV, Bus or Commercial Vehicle parts, or an understanding of electrical/technical systems
- Must have excellent written and verbal communication skills
- A desire to provide extraordinary customer service to the dealer/customer network
- Able to work within a group and transition between responsibilities given

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package.  We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
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