Forest River, Inc.
Job Openings >> Corporate Warranty Trainer
Corporate Warranty Trainer
Summary
Title:Corporate Warranty Trainer
ID:2084799
Location / LocalizaciĆ³n:51 Corporate
City, State / Ciudad, Estado:Middlebury, IN
Description
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities
  • Collaborate with the Corporate Parts, Service, and Warranty team to develop standards and guidelines whenever possible for the parts, service, and warranty departments.
  • Train our internal personnel on proper use of the Microsoft Dynamics AX 2012 system.
  • Train our dealer partners on proper use of the Forest River Dealer Connect portal to submit warranty claims, part orders, SPIFFs, and general administrative tasks.
  • Maintain current training material for internal and external users, creating revisions as necessary when changes are made.
  • Provide technical support and troubleshooting for internal and external users on both systems.
  • Submit development tickets to IT when bugs are found in either system or when new features need to be developed.
  • Test and approve development tickets once they have been developed and assigned to you by IT.
  • Overseeing the Forest River supplier “First Stop Program”.
Qualifications
  • Must have exemplary written and verbal communication skills.
  • Must have exemplary customer service skills.
  • Intermediate computer skills, familiar with Microsoft Office programs.
  • Very detail-oriented and organized.
  • Strong decision-making abilities.
  • Able to work in a collaborative team environment.
  • Must be self-motivated and able to work with little supervision.
  • Prefer a certain familiarity or general knowledge of RV manufacturing.
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package.  We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes
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