Job Openings >> Corporate Warranty Trainer
Corporate Warranty Trainer
Summary
Title:Corporate Warranty Trainer
ID:2084799
Location:51 Corporate
City, State / Ciudad, Estado:Middlebury, IN
Description
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities
  • Collaborate with the Corporate Parts, Service, and Warranty team to develop standards and guidelines whenever possible for the parts, service, and warranty departments.
  • Train our internal personnel on proper use of the Microsoft Dynamics AX 2012 system.
  • Train our dealer partners on proper use of the Forest River Dealer Connect portal to submit warranty claims, part orders, SPIFFs, and general administrative tasks.
  • Maintain current training material for internal and external users, creating revisions as necessary when changes are made.
  • Provide technical support and troubleshooting for internal and external users on both systems.
  • Submit development tickets to IT when bugs are found in either system or when new features need to be developed.
  • Test and approve development tickets once they have been developed and assigned to you by IT.
  • Overseeing the Forest River supplier “First Stop Program”.
Qualifications
  • Must have exemplary written and verbal communication skills.
  • Must have exemplary customer service skills.
  • Intermediate computer skills, familiar with Microsoft Office programs.
  • Very detail-oriented and organized.
  • Strong decision-making abilities.
  • Able to work in a collaborative team environment.
  • Must be self-motivated and able to work with little supervision.
  • Prefer a certain familiarity or general knowledge of RV manufacturing.
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package.  We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes
This opening is closed and is no longer accepting applications
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