Customer Service Representative
Summary
Title: | Customer Service Representative |
---|---|
ID: | 2084197 |
Location: | 500 East to West |
City, State / Ciudad, Estado: | Elkhart, IN |
Description
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.
Responsibilities
Qualifications
Responsibilities
- Handle all retail customer concerns on Facebook page run by East to West owners group and be a liaison for the customer, dealer and ETW.
- Coordinate with escalated retail customers to get issues resolved
- Contact and follow up with dealers to make sure claims and parts orders are being created for escalated retails
- Assist in various capacities in the Parts and Warranty department
Qualifications
- Must be very adept with various social media platforms
- Must have exemplary written and verbal communication skills
- Exemplary customer service skills
- Good computer skills
- Very detail oriented and organized
- Strong decision making abilities
- Strong technical RV knowledge to assist with service issues
This opening is closed and is no longer accepting applications