Job Openings >> Customer Service Representative
Customer Service Representative
Summary
Title:Customer Service Representative
ID:2084197
Location:500 East to West
City, State / Ciudad, Estado:Elkhart, IN
Description
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.
 

 Responsibilities
  • Handle all retail customer concerns on Facebook page run by East to West owners group and be a liaison for the customer, dealer and ETW.
  • Coordinate with escalated retail customers to get issues resolved
  • Contact and follow up with dealers to make sure claims and parts  orders are being created for escalated retails
  • Assist in various capacities in the Parts and Warranty department

    Qualifications
  • Must be very adept with various social media platforms
  • Must have exemplary written and verbal communication skills
  • Exemplary customer service skills
  • Good computer skills
  • Very detail oriented and organized
  • Strong decision making abilities
  • Strong technical RV knowledge to assist with service issues
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package.  We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
This opening is closed and is no longer accepting applications
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