Forest River, Inc.
Job Openings >> Customer Service Representative
Customer Service Representative
Summary
Title:Customer Service Representative
ID:2084197
Location / LocalizaciĆ³n:500 East to West
City, State / Ciudad, Estado:Elkhart, IN
Description
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.
 

 Responsibilities
  • Handle all retail customer concerns on Facebook page run by East to West owners group and be a liaison for the customer, dealer and ETW.
  • Coordinate with escalated retail customers to get issues resolved
  • Contact and follow up with dealers to make sure claims and parts  orders are being created for escalated retails
  • Assist in various capacities in the Parts and Warranty department

    Qualifications
  • Must be very adept with various social media platforms
  • Must have exemplary written and verbal communication skills
  • Exemplary customer service skills
  • Good computer skills
  • Very detail oriented and organized
  • Strong decision making abilities
  • Strong technical RV knowledge to assist with service issues
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package.  We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
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