Forest River, Inc.
Job Openings >> Help Desk Technician
Help Desk Technician
Summary
Title:Help Desk Technician
ID:7559
Location:51 Corporate
City / State:Elkhart, IN
Description

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities

  • Initial support & Help Desk Tickets – for assigned Location(s).
  • Setup & configuration of new Personal computers (Load base “Image” + Local setup)
  • Installation of any special software requiring Admin Access (i.e. Adobe, AutoCAD, UPS, etc…)
  • Setup and configuration of new / existing Printers, and adjustment of Print server settings.
  • Assist with setup and maintenance of Active Directory accounts.
  • Assist with setup and maintenance of Exchange mailboxes.
  • Collection and disposal of decommissioned equipment.
  • Installation and support of local Networking gear – Switches, Firewalls, etc…
  • Work with System Administrators on special networking / data center projects.

Qualifications

  • Associates degree in C.S. (or related advanced education). 
  • Knowledge of Microsoft Operating systems (such as Win10 / Win7 / etc…). 
  • Basic understanding of MS Networking and Active Directory.
  • Knowledge of Citrix Terminal server, beneficial but not required. 
  • Additional MS Certifications are beneficial, but not required.
  • Dependable transportation (business related mileage paid)
  • Ability to receive and send email communications remotely via smartphone or other device
  • Must be able to lift up to 50 lbs with or without accommodation


Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package.  We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

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